Cash Back Information

Many online retailers now offer cash back offers to lure you to buy from them, and some within this website offering the equivalent of 12 months cash back on a 12 months contract. The mobile phone operators such as 3, Vodaphone, O2 and the rest pay the retailer commission for selling their contracts and it is this commission that is passed back to the customer via the cash back scheme.

Schemes have come under crititism

But many schemes have come under criticism recently, believing that not enough commission is made by the mobile phone retailers to be able to give back 12 months rental payments, and that the only way this can work is only a proportion of those who take out these contracts actually claim.

This has been verified recently by TV programs such as Watchdog, who have had so many complaints regarding customers not receiving their cash back, that they felt they needed to investigate some of the mobile phone retailers concerned. It was stated on Watchdog that retailers just do not receive enough commission to pay out everyone if 100% of those claim back their money. It was also stated on Watchdog that many did not believe these mobile phone retailers will be around in 12 months time if the continue offering these types of offers. If the retailer were to stop trading, you would still have a contract with your service provider at the full rate agreed. Recently MoneySupermarket removed such retailers from their websites after a barrage of complaints from non payments.

Mobile phone retailers follow instructions to the letter

It is also been claimed on other websites that the purpose of the administration and the very detailed instructions everyone must fulfill within the timescales are designed to trip people up and to maximize the chances on non payment. Mobile phone retailers follow these instructions to the letter and an application form received a day early or a day late will be sent back. With an average of a 25 day turnaround, these are unlikely to land on your door mat in time to do something about it.

Phoneinn may remove such mobile phone retailers

The owners of Phoneinn have benefited from these cash back deals for a few years now for their own personal use, but alas the time has come when one admin error meant the claim was refused, even after following false advice from the company concerned. If it is not rectified, they will be removed from this website, as we cannot be associated with this type of aggressive promotion.

Our advice is this.

Many people have benefited from these types of contracts including ourselves, but if you are not particularly good at administration or are relying on receiving these cash back cheques, then maybe this is not the right mobile phone deal for you. But if you think the deal is a good one cash back or not and any money received back is a bonus them they could still be right for you